Tech doc + CMS 2

Leading company in the machinery sector specialising in plastic profile extrusion equipment.

To identify a single, proactive partner in order to outsource the authoring and translation of technical manuals internationally, integrating the two processes and computerising the workflow.

• Support from an outsourced technical writing and language management team with a specific Project Manager
• Customer’s TMX shared, plus creation of an ad hoc glossary
• Industrialisation of the authoring process, integrated with translation
• Consulting and implementation of Docutech content management system for NETCOM technical documentation
• Introduction of training through creation of content on e-learning platforms
• Creation of 3D content for new product launches (photorealistic images and videos)

• More efficient authoring and translation process
• Optimisation of costs and supplier management thanks to a single partner capable of managing complex activities stemming from the product’s lifecycle
• High engagement of project contact points
• Strategic partnership for foreign markets using localised content