Troubleshooting
Dealer repair assistant
Who is it intended for?
- TECHNICAL ASSISTANCE
- QUALITY ASSURANCE
- AFTER-SALES
It improves vehicle repair procedures for technical support to dealers, both quantitatively and qualitatively.
ADVANTAGES FOR YOUR BUSINESS
- Accurate classification of error reports (including inconsistent and irregular ones)
- Linking error reports and attachments without a link to the ticket
- Simplified drafting of repair procedures for technical authors
- Use of Corporate Big Data to serve the Assistance Network
- Improved access to fault information
- Reduction of customer vehicle downtime
- Statistical processing for Predictive Maintenance
ADVANTAGES FOR THE END USER
- Quick identification of repair procedures
- Easy access to detailed fault information
- Reduced waiting times for repairs
- Precise and fast repair solutions
- Improved confidence in the quality of after-sales service